Frequently Asked Questions
Your prices are cheaper than the competition - are the items genuine and of the same quality?
We get asked this a lot...All items are of the best quality we can find and we would be happy for you to compare all products with any competitor. All Mooneyes items are 100% genuine and imported from either the US or Japanese stores. We will never sell a product that we are not prepared to put on our own cars.
I tried to use Paypal but it didn't work?
Paypal has had a few problems of late, there are no security risks but the problems prevent payments from being made. If this happens to you please feel free to contact us on the FSD phone or via email and we will reply ASAP. We can sort out the most convenient method of payment over the phone.
Can I pay for items over the phone?
Yes we certainly can. We can now take all major credit cards and debit cards simply by calling our dedicated order line. 07866 352030. Your card details are not retained after your purchase. All transactions are processed using the Red9Design card machine and your purchase will appear as Red9Design on your statement.
I have orders and paid for my items but they haven't arrived.
We endeavor to post all items within 7 days of the order being placed. This is because FSD is an evenings and weekend job and not our main income. If your order hasn't arrived please email us at the earliest opportunity and we will do our best to chase/replace the order.
Terms of Sale
The products made available by Fifty Six Delux have been sourced from all over the world. Every effort is made to ensure that the quality of the products meets our own high standards. We ensure that all the products displayed on this site are of a quality that we would be happy to see on our own cars. Please note that many products are sourced on an individual basis and therefore please allow up to fourteen working days delivery. PLEASE NOTE - THERE ARE ADDITIONAL SHIPPING CHARGES FOR NON UK PURCHASES. THESE WILL BE INVOICED VIA PAYPAL SHORTLY AFTER THE ONLINE PURCHASE.
Terms of International Sale
Unfortunately the Paypal shopping cart does not allow alternative postage costs for non UK sales.
We are happy to ship to any country and will quote international shipping costs via email before any purchase is made. Please contact us for a quote.
Postage for Alloy Wheel Sales
Alloy wheels can be shipped internationally however costs are restrictive.
For UK sales the total cost for postage is £30.00.
Please click the 'add to cart' button once and change the quantity in the shopping cart.
If the 'add to cart' button is clicked several times, a multiple of £30.00 will be charged incorrectly.